One of the worst companies I've ever shopped with! My delivery was over a month late. Order confirmation was only email I received, I ended up chasing up my £400 fully paid for mattress for 2 weeks after order date. I finally received my mattress and was totally unsatisfied with top brand product I received from lands of beds there was a clear issues with the mattress witch I sent pictures and emails days after receiving the mattress, to explain it was actually faulty looks out of shape and did not match manufacturer specifications. I replied to every form and sent pictures showing mattress is faulty. Only to find out lands of bed will not refund a faulty product??