My name is Dina I am the Maintenance Manager for a large portfolio of residential homes within the North East – at the last count 570. Each time I have used Lanes for Drains, the service we have received has been outstanding! Your receptionists are polite, incredibly efficient, knowledgeable and a complete credit to your organisation. I fear we are in a society of keyboard warriors that are all too quick to complain and never praise. I would like to redress this balance. Please pass on my sincere thanks to your staff at both depots – they all deserve huge recognition