After ordering the PC from laptop outlet I received the PC in very promptly. Then I spent 30 days struggling with the PC to work as it should. The PC came with no booklets to help.i decided the PC had faults that I could not rectify. I emailed the company informed them that I wanted to return the PC.I was emailed immediately explaining how to return the item with a return label attached.All communications were dealt with within 24 hours so the PC was returned. The company was so efficient and understanding I will therefore use them again to purchase another computer.