I had a great experience with this company. I bought a 6 piece king bedroom set but there was a mistake with the online price. I got a phone call from Richard to let me know that they wouldn't be able to honor that price because it was too low but he would still give me a good deal. I asked if he could give me a couple more days to pay the difference before setting up a time to deliver and he agreed. They deliver on Tuesdays and Thursdays. Once they received the furniture set, they set up a delivery date for the following Tuesday. I was super busy at work and I get a lot of spam calls so I missed his phone call and message but he made sure to e-mail me so I can see it. I paid extra for installation but it's complimentary if you purchase over a certain amount. I had 2 nice men came and promptly installed the 6 piece set. I am in love with my furniture and very happy for the great deal and customer service. Thank you Richard and everyone else who's helped me! I would highly recommend this company and would buy from them again!