Lazership had lost 2 packages that were to be delivered on two separate days . I have contacted their website to ask for someone to contact me , I have sent emails , I have tried to use their Bot without so much as even 1 response from them . Temu has already issued a $5 per order for late delivery and on 9/12/23 if my packages are not delivered will issue a full refund . Lazership has delivered 2 other packages since they lost my other orders and has 3 more with delivery dates on the tracking app but still has not even acknowledged they lost over $300 in merchandise . I will not be ordering from Temu if Lazership /Ontrac will be delivering . Lazership/Ontrac has changed the delivery date of the lost packages from 9/9/23 and 9/10/23 to there have been no updates for delivery in 5 days. Still they have not even replied to any of my messages. I have them 1 Star because I can't find a lower choice.