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Anonymous
OnTrac has got to be the worst courier service that I have ever had to deal with. I receive a lot of packages for work delivered to my home. Our landlord has signs specifically stating that no delivery trucks are allowed in the parking lot due to the wear and tear that they cause to the small, 7 space lot. (There is parking on the street that adds maybe 10 more feet from their truck to the door). They are the only courier that seems to take issue with this. When their drivers have been told to not pull into the parking lot they have been combative, insulting, and rude, repeatedly. Today I watched as a driver literally hurled my package from about 15 feet away into my door. I was not able to get his attention because hehad ear buds in and was talking to someone in the phone. I am no longer able to order from Chewy and The Gap, among other businesses because the behavior of your OnTrac delivery drivers is consistently abhorrent and dismissive. Our landlord has had to have your drivers trespassed and banned from the property due to their behavior and lack of ability to read a sign. We do let every business that we have ordered from in the past know that we can no longer order from them due to their courier being OnTrac.
4 months ago
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