This company constantly says that the package was handed off to a person, yet I find it thrown at the end of my driveway. One time, it was raining the night before until early morning. The package stated it arrived at 8:36pm (actually it states that time, every time!) This time, the package was completely dry, except where it was partially in a puddle, so I know it didn't arrive until the rain stopped. It has never been handed off to a person, they just chuck it from their car as they drive by. As someone with mobility issues, I often order online because it is hard for me to bring packages up my stairs since I need one hand on my cane and one on the railing. They never provide a picture, which is a huge red flag that they aren't providing the service that they claim. My USPS, UPS, FEDEX, Amazon and DHL drivers all bring my packages to my top step. All, but USPS, provide photographic proof of delivery. Worst company ever! I really wish retailers would stop using them! When I see that something is coming from them, it really stresses me out.