I was insulted, I received a Damaged package from FedEx, filed a claim, was told by FedEx the claim was going to be sent in the mail and pay to y’all, and the lady in The customer service , with Lash’s sent me an email and said I need to pay shipping and handling to send back the package that FedEx is already paying for and for the shipping and handling it full, because of the damage property!! She advised me ya’lll will not give me my money back, unless I pay shipping and handling again to send back a damage package with tracking number that FedEx is sending out a whole refund for now please explain to me why should I have to pay out of my pocket to send back a package that I spent $11 to have delivered early, That was totally damaged and opened so y’all do not do good business and I’m filing a dispute with my credit card company that ya’ll are trying to get paid by FedEx and you want me to send the package back at my expense , FedEx claim department advise me they’re sending you something in the maill to fully reimburse lashify for my damaged package that was opened!! And if you wanted the package back that y’all would send me a label from y’all for me to send the package back and that I did not have to pay for no shipping and handling to send it back because , Fedex Filed a insurance claim , and approved For y’all to be fully to be reimbursed! Thank you Lynn Johnson 678-780-2815