Lashify came highly recommended so I was eager to do my own lashes! My products came but I was expecting the bond to come with the "bundle" I ordered. This leads me to believe the website isn't user friendly to those who are new to the lashify experience (those of us who had to figure it out ourselves) There's no clear information on what all is needed for a first time buyer as everything is either a la carte or "bundled", but not paired with the bond agent clearly. I will still order my bond however, because I'm excited to be able to do my own lashes that last as long as extensions at the shop! I would just suggest that the website is more user friendly. I'll leave another review as soon as my bond comes!