This is the worst company i have ever dealt with. Despite request for cash refund they gave me voucher for cancellation of flight last year. I was told i can either redeem voucher within year or request for cash after 6 months. Almost year pass by i have requested for cash refund but they are not honouring my request. Current status: They saying my bank rejected to accept the funds (refund from last minute) and its been two month i am asking them reason and any further feedback from bank but to no avail. It feels i am banging my head to the walls as customer service is pathetic and rude and they have stopped responding to my emails. I do not what to do. My advise if you want to loose you money then go to last minute else i would rather pay more and purchase it directly with airline.