Dont use this company unless you want to lose a lot of money. I booked flights via their website but was told by an email from them that both of my flights have been cancelled. I got a credit for the outgoing flight but no refund for the return flight. When I called them somewhere in China, I was told that my return flight was still active. I was in shock and horror as I was not in Corfu so how could I fly back. I was told that the email sent to me for cancellation of both flights was system generated and was sent in error. The email came from lastminute.com and clearly stated that both of my flights were cancelled. Luckly, I was able to change my return flight which was with Ryanair but would have known nothing about this if I had not called lastminute.com for a refund. I was told that I would have lost all my money for return flight if I did not travel. The moral of my horror story is that you should book direct with airlines and not get tempted by cheap deals on these web portals who do not even have a complaints procedure.