If I could this company would get negative stars!!! Terrible company........simply dont use them! I booked a short 3 day break to holland and paid extra to change the flights so we could flight out in the morning and take adavantage of the 3 full days. A week or so later I recieved an email saying they had changed my flight from 9 am to 7pm in the evening, which by anyones standards is not acceptable loosing a full day!! so I was given the option to request another departure time, which I did and recieved an email telling me that I would be depart at 10.30 am which I though great only and hour and a half delay so I excepted the time and thought that would be the end of it....nope a few days after theat I recieve all my update flight info and my departure time was now 5.50pm and not the agreed 10.30am am. You only get one change to requested different time so I'm now stuck with it... loosing a full day of my break (I'm only There 3 days). I just feel mislead and frankly ripped off...but companies like this one seem to continue to get away with it!!, I did tried to phone customer services but the guy I spoke to was less than no help, he sound like he was half a sleep and just reading a script to me. no help and absolulety pointless. wouldnt be surprised if there charging a premium to call the customer service too....they definatly seem the type to do that. so please dont use these charlatans its not worth the headache.