1918952491 RE never use these lot ever had flight today to India from Uk which I’ve tried changing for past three days I am Reet Khanke and am highly disappointed and distressed and disgusted with service I have received from last minute.com and have been trying to change my booking since Saturday 5/2/2022 to change my travel date rang at 5:20pm to make changes well before 24hour window then again 5:24pm again it was under process to modify heard nothing so rang back at 8:50 as it was still under request so on Sunday morningbefore it wails be 24 hour window i rang you guys again at 8:02 spoke for 6 mins as it’s on recoding you would be able to hear no luck then rang again at 8:31spoke for 7 mins was told some will get back to me in an hour this carried on for the day because I was under to much stress regarding this i rang again at 2:35then at 4:30, and 4:47still same answer it’s under process and some will get back to me then I receive a call from a number at 7:52 I was on the call for 54 seconds and could hear anybody they cut my call I tried ringing that number back for 7 times and it was user busy had an email which I will attach and all photos off the call too that gave me further stress so I rang last minute again at 8:46 on the 6/2/22 no one had got back to or even bother to ring me about my booking then I ring again this morning at 8:14 ofcose no luck Gentlemen said some will ring me back in 20 mins however no response and then again at 8:56 I ring back panicking as it more then £800 to lose and then on top I was travelling to see my mum after 4 year due to covid not seen her and I get told that there’s nothing they can do as I have passed flight time this is a joke I feel like mockery have made out of me put me thru so much stress anxiety bloody 2 sleepless nights I don’t this it’s fare . It’s not been dealt with in professional manner at all I am highly disappointed distressed and disturbed I been crying where I should be looking forward to my holiday it’s been right opposite I have never been this stressful. I would like hear from your about my complain ASAP