I recently booked a trip with Skyscanner and Lastminute.con for flights to Crete. For an unknown reason Lastminute cancelled the trip without really saying why. I called the number on the website to to see what the problem was and the last minute representative said he could book the exact same trip for me over the phone. This took a while to do and he even kept me on hold for nearly 10 mins while he sorted out a payment issue. I just found out this call cost me £33! I am absolutely disgusted. Seems like a scam they're running to me. After calling customer services they said they can't do anything. I probably paid for this call too.