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Anonymous
BEWARE - THIS COMPANY IS NOT TO BE TRUSTED! Tickets were booked and when the return flight got changed, for a departure a day later, 5 months before the return was to take place Lastminute.com failed to inform the passengers or update the tickets including the connecting flight which was still scheduled a day before the end of the first leg. When contacted Lastminute.com did not want to have anything to do with the booking and directed me to the airlines and we had to sort out the flights (including buying new tickets for the second leg). Reaching someone was quite impossible and when finally a connection was made on chat and by phone, the staff was impolite, impatient and dismissive, offered no refund.
2 years ago
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lastminute.com has a 1.1 average rating from 366 reviews

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