If I could put no stars at all i would. NVER EVER BOOK WITH THESE PEOPLE!!!! Booked a a trip to Rome paid for the extortionate insurance with it and had to cancel due to my bad hip , they only gave me half of my money back and refused to give me a cancellation invoice to explain just kept saying can’t get flight money back (jet 2 told me how much my flights was and they were only £282 so they had kept £400 with no explanation as to why and won’t talk to me they have cut me of phone 3 times and live chat. I had to ring my flight company direct (jet2 ) whom was so lovely and told me my flights was still live and could stop board or change date or get a cancellation form for the insurance. The insurance won’t help until I have a cancellation invoice from lastmin.com which I’ll never get because for some reason they won’t give me one or explain They are robbing people left right and centre and getting away with it. Never again will I book with them but please do call the flight provider your self and sort your fights as you could at least move the date on them. Don’t bother with insurance it’s all a scam and was £50 each (£100 ) for 3 days (there insurance they gave me ) What a joke I’m sorry for all is who keep getting robbed. They constantly lied