I stupidly booked flights through lastminute.com in February. Our flight was cancelled by Ryanair on 24.2.22, Lastminute.com took over a month to process the refund on 29.3.22. We are now 27.7.22, 5 months on and still no refund. I have spoken to the airline who have assured me they have refunded my flight back to lastminute.com who keep telling me they haven't received it and that I must wait even longer for them to return my money to me. Lastminute.com are blaming Ryanair who have refunded them my money already. It is an absolute shambles of a company with no care for their customers what so ever.
2 years ago
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