I had booked flights and hotel with LM and I really wish I hadn't. My return flight got cancelled and they offered me another flight to which I said yes. They never booked it for some reason. I kept getting in touch with customer service and I was promised that they were dealing with it and I shouldn't worry about it. Less than 24 hours before my departure I had to look into the available flights to find out that the flight they had promised me wasn't available. I had to look for another flight and asked them to book it. This cased incredible stress and ruined my whole holiday. Overall the company is in shambles, they have absolutely no clue what is happening and what needs to happen. They crumble over the smallest issue and cannot possibly be trusted. AVOID!!!