Do Not Book with this agency.
Found out through a friend that airline changed the flight number and our seat assignments. We did not receive notification from Last minute so I called to have them update my e-tickets. Got them updated but they did not inform me of the additional fee of 75 dollars per ticket! The Airline changed the flight number, added 15 minuets to departure and changed our seat assignments. This had nothing to to with us and happened two weeks after I booking our flight. I got an alert from my bank regarding their change and called to speak with a rep right away. A manager told me that it was their policy to charge travelers of any changes made by the airlines because they have to re-issue a ticket.
I was outraged and wanted to know if the Airlines make another change, would get charged again and he told me no because he will place a note on the system not to bill me.
I truly believe this company from the start puts out incorrect information such as flight numbers or is aware tickets paid far in advance will have a some kind of change. This company makes money when they notify travelers at the "Last minute" and update the e tickets with new changes and then charges additional fees. This company does not desire one star. Buyer Be Ware...Do Not Use Last Minute Deals!!!
1 year ago
lastminute.com has a
1.1
average rating
from
366
reviews
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