I AM ABSOLUTELY DISGUSTED! They are a company full of lies & are a total con! They have charged me £1000 for cancellation of a package I had paid full insurance coverage for & still had 12 days of FREE CANCELLATION! False advertising is ILLEGAL! They put me on a package that was not achievable & I called expressing how I would be more than happy to pay extra to be put on a flight that allowed us to arrive in time for the final boat we needed to get on to reach the hotel & they denied it leaving me no alternative to cancel. And their response was that it was not their problem and they've taken over £1000 out of my account!! HONESTLY DISGUSTING! Their customer service lady even admitted how she too would be so angry and upset!