today 28/05/24 we were informed that our return flight had been cancelled, they offered us a few alternatives which were ridiculous. (Our holiday should have departed on 08/06/24) Flying from London Gatwick they offered us a return flight that would arrive at London Heathrow! So, we decided to cancel our holiday, which we were very upset about - the holiday was to celebrate our 25th Wedding Anniversary! When we were offered our refund it was less £90, yet the reason for cancellation was due to the flights being changed - nothing to do with us! However, they offered to give us another refund option! Leave the money in their account, for which we would receive a 'Credit Voucher' and they we give us 110% of what we had paid back!! Unfortunately, most people need the money that they have paid out to fund an alternative holiday! They have now alienated themselves and our family and friends will be encouraged never ever to use lastminute.com again. It's a pity that we could not have given a score of zero, as that is what this organisation really deserves..... PROTECT YOURSELVES - PLEASE DO NOT USE THEM!!