I am extremely disappointed with the service from Lastminute.com. I made a booking with Air India through their platform (reservation reference JHMK5B), and when I contacted the airline, they informed me that they could not find my reservation in their system. My flight is on July 31st, and it is now the 29th, and nothing has been resolved. I am terribly frustrated, and I have reached out via Facebook, Instagram, emails, etc. I have tried to resolve this issue with Lastminute.com customer service on multiple occasions, but I have not received any solution. I have been kept waiting for hours, and no one has contacted me to provide an adequate response. This level of service is unacceptable, especially considering the urgency of my travel plans. I hope Lastminute.com takes steps to improve their customer service and prevent other customers from experiencing this frustrating situation. I would not recommend this platform to anyone until they significantly improve their customer service.