07.08 - STILL NO REFUND AND NO POINT OF CONTACT. 22.07.24 UPDATE - 2 WEEKS AFTER TAKING OVER £2300 OUT OF MY BANK ACCOUNT STILL NO REFUND. NOBWAY OF CONTACTING THEM. AVOID - TERRIBLE - DISGUSTING CUSTOMER SERVICE AND LIARS. Booked a holiday for over £2000 - money taken immediately but no confirmation email or contact. Many frantic phone calls to lastminute.com who told me it was a problem with my bank - no - the money had been taken. A full week later received an email telling me that they 'had been unable to confirm my booking'. Also said that a full refund would be issued but it might take 'a few days' - over a week later and no refund.