I booked a flight and hoPoor Customer Service and Misleading Informationtel package to… I booked a flight and hotel package to Istanbul through Lastminute.com for July 25-29, 2024. After landing, I was informed that my hotel had no available rooms and was offered inadequate alternatives. I had to find and pay for a new hotel myself. Customer service promised to cover the difference, but they did not honor this. Additionally, they hung up on me and told me they would not pay. I ended up paying twice and had to cut my trip short. I will be taking legal action. This experience ruined my vacation. I do not recommend Lastminute.com at all.