I booked a flight and resort last week to Cuba, leaving in two weeks time although when I asked about the airport transfer I was told there was not one and I would have to sort out my self. I spent £2400 on the holiday and the only transfer I could get was going to cost £1300 which was unacceptable as it was going to take 7.5 hours. As Lastminute.com paired the airport to the resort I chose but will not take any ownership or give me any help. The chat box did say that that someone was going to call me although that did not happen either and I have been told that there is no refund available. I have rebooked with another company which has cost me the same again although everything has been sorted, even down to the visa. Never again will I use Lastminute.com and I am still looking to take the complaint further.