My daughter booked a trip surprise 40th for her husband. Originally with Love Travel using Flybe. This was cancelled due to Flybe. Love Travel were good in refunding all the monies. I booked for them another trip via Last Minute to Amsterdam 18th March. As the date got nearer we realised via the Gov warnings boarders were being closed. Last Minute responsible approach was to fly and help spread the virus. They offered no cancellation or other options and were not bothered if you got stuck in a foreign country. As my daughter has three children which we were to look after for the four days. There was no way she would or should have been put in a position of risking their health and being quarantined in another company. I even approached LMs media company but like the majority of these companies who play the numbers game their response was zero. The LM CEO recently made a speech to shareholders to put customers first!! My recommendation is that they are not a responsible company run for the benefit of shareholder profit so don't use them again.