Do not book with these FRAUDS. I was promised a refund in 14 days, it has been over 4 months and I have not seen my money. They then send me an email saying my refund is ready but they can't transfer the money back to my card, which is funny considering I haven't had an issue with receiving and sending money elsewhere. They then instruct me to click on a button to fill out my details, except, I'm led to a BLANK PAGE. I've tried loading the page up on several different devices and with no luck, which shows it's not an internet/ device issue. They are frauds. They won't pick up the phone or answer any messages. DO NOT BOOK WITH THIS CORRUPT COMPANY. CONTACT YOUR BANK AND LET THIS COMPANY GO BUST. USE BOOKING.COM INSTEAD!