Booked direct flight to Cyprus last September with Thomas Cook who went into administration the first day of our holiday. We checked the information on Thomas Cook site and as flight only had to 're book a flight home. Credit card advised we had to claim back from Last minute .com as the flight had been booked through them and not direct with Thomas Cook. Contacted Last minute.com on 4th October and they keep saying they ate "looking into the matter" promised a reply by end of January, that then turned into the end of March and of course with Covid-19 they are blaming that for the fact that we have not had a reply when in fact they had 6 months to look into it before Covid-19. This is now 10 months and still no further-this is Disgraceful and I certainly wouldnt book through them again or recommend them to any friends. I believe pur only option may now be to take them to the small claims court which will cost us money.