I made a booking for a flight and paid extra for the full insurance that cover any cost for changes or cancellation. One month and half before my flight I had to change the days of departure. I called a total of 4 times, they always tell you you can proceed with the modify only after they sand you an email but that email never come. I waited for one week every single time I called and last time I yelled at the employee cause my flight it's in 7 days and I still couldn't change it! They answer me they have to give priority to imminent flight ... Are you kidding me? In 7 days I have to go and I payed extra money to be able to change when I needed and that's the service I get? Please listen to me never ever make a reservation with them