I have booked with lastminute many times but this is the first time I needed any assistance at all and they have failed. If anything they have caused us a lot of frustration, waste of time and unnecessary annoyance. Especially in days of such uncertainty and coronavirus upon us. Even though airline has confirmed that it is okay to change the flight to requsted date, lastminute are refusing to do so, infact they are not responding at all. You have to call them, on the call they don't provide any resolution, and they email back with a standard email saying they cannot process the request. Never booking with lastminute again.