If I could give this company a minus 100 starts I would!!! Vile and impossible to get in contact with. No email, no phone, no online chat, nothing. We have bought return tickets for the 10th of April which were obviously cancelled by the airline company due to the pandemic. We selected to get a refund back in our bank account which should have taken maximum 3 months. Here I am, more than 5 months after with no way of contacting this company to ask what is happening to our money and why we still did not receive them after such a long time. LITERALLY no way of contacting them!!!! Please buy tickets from the airlines directly, they are far more reliable than this "company". I am in the process of making a complaint to the ombudsman!