They're trying to hide behind the excuse of "their American provider is having issues" Which doesn't make any sense. You pay their PayPal direct, not an American. Manged to get in touch with an old contact who used to work for them in China. They got back to me and said the company is done and has no intention of refunding anyone. They had well over a thousand orders to complete apperently. They've taken the money and ran. I was waiting for something myself, I'm out $600. I liked the couple of items I got from this company. Though, they didn't last very long. Build quality wasn't great. Shame to see them go? But, scam company who willingly copies other companies designs. Perhaps this isn't a company we should of been supporting as a community anyway. Bye bye bad company. Sorry we all fell for your scam. If they come back, I would not trust them.