Conducting business with the agency was always prompt, polite and professional. And there was always a personal touch that made it all work for me. When I cleared customs in Barranquilla, Colombia at three in the morning there was a driver holding a sign with my name on it. Later that morning I was met by a wonderful interpreter who took me to the office to meet with the first of the ladies I had requested to meet. Their staff made me feel welcome as their guest. Everything went smoothly until the second day. That was when I met Ruth and my life changed. There wasn’t sparks, there was fireworks! Thanks to a great team in Phoenix and fantastic people in Barranquilla, I couldn’t be any happier and content.