Beware of Laundryheap - A Cautionary Tale Week 1: Laundryheap failed to deliver my laundry, leaving me in a lurch. Their driver clueless, and customer service unresponsive. Week 2: Forced to buy emergency linen for my Airbnb guests due to their blunder. Huge inconvenience and extra costs! Week 3: When laundry arrived, it was in a terrible state - dirty, smelly, and stained. Laundryheap's response? Utterly dismissive. Week 4: Promised re-washing but returned items still stained. Their claims of stain removal? Completely false. Week 5: Found unauthorized charges from Laundryheap on my card. They denied everything, adding insult to injury. Week 6: Endless delays. Got a meager £2.99 refund for a canceled subscription. The issue of an unauthorized $10.30 charge? Ignored. Week 7-8: Faced with their empty promises and refusal to compensate for the damaged bedding. Week 9: Token gestures, continued financial mishandling, and no resolution. In conclusion: Laundryheap's service was a disaster from start to finish. They not only caused significant financial loss and stress but also displayed a complete disregard for customer satisfaction. If you value your time, money, and peace of mind, avoid Laundryheap at all costs. Their incompetence and lack of accountability are astounding. #LaundryheapFail #CustomerServiceNightmare #Beware