I used laundry heap in Netherlands 3 times and they screwed up my ordered each time. 1) I sent one load under 6kgs and was invoiced for 2. After some arguements, they fixed the bill. 2) I sent 1 load and 1 jacket for dry clean, they lost the jacket. I got it back after 3 days 3) I sent one load and 1 shirt to iron with clear instructions of which is which. The order I selected showed the correct amount, but they invoiced me double and ironed all the clothes. I raised the issue to them and they refused to refund. Really terrible business, prone to mistakes and don’t take accountability. Do not use