Although the quality and over all finish is good, the service received from Laura Ashley has been very poor. In total, I have received 6 deliveries, as more often than not the sent items were incorrect. My first delivery included the wrong kitchen, wrong dishwasher, only half the work top and the wrong handles...not a great start! The errors didn't stop there! Although our 'project manager' has listened and apologised (a lot), I am not convinced my complaint has been taken seriously. In summary, good product if you can bothered with the lack of customer care and total lack of organisation and communication! Disappointing.
10 years ago
Laura Ashley Kitchens has a
2.6
average rating
from
11
reviews
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