Absolutely shocking service by Laura Ashley! As a loyal customer for over 25 years, they overcharged us £400 for a sofa and then refused to give us a refund unless we cancel and reorder, losing the sale discount and pushing the delivery date back. 12 weeks later the item arrived and is broken... unbelievably, they are still refusing to give us the overcharged amount back until the sofa is manufactured again!!! THEY HAVE SERIOUSLY LOST TOUCH WITH THEIR CORE CUSTOMER BASE - AVOID, AVOID, AVOID!!!!
6 years ago
Laura Ashley has a
2.4
average rating
from
89
reviews
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