Absolute criminals. Ordered furniture(worth £2000 )in February, was told they'll deliver in April. Didn't hear anything from them, i wrote a letter in May as i was worried with Covid i thought well delays are expected but atleast an update.I got a call from a gentleman saying "dont worry your furnitute is ready and waiting for delivery after lockdown.We will get it to you asap." Now June and i received a blunt email saying i won't be getting the furniture as it's "at manufacturer stage" and to apply for non secured debt as i paid in full. I offered to get the furniture that is on their website instead of what i ordered and was told no, you can't swap.yet tou have my money and have furniture i am ok to take but won't do that?bloody criminals and how they arr allowed to still operate i don't know. I feel cheated and disgusted by the way they have dealt with things.Its hard times for most companies but the way Laura Ashley handled it and treated customers is awful.They won't get a penny off me even if they recover. Such a shame that a great brand has treated loyal customers this way.I have spend thousands on Laura Ashley and now i absolutely hate the brand and will never ever get a thing from there.Customer care absolutely killed it