Hired them this past summer (2021) and the service was actually okay. However in Dec 2021 I told them I was pausing service due to the fact that it was raining and the grass wasn't growing a lot in the winter. I told them that I would let them know when they could start up again. Today I found this new charge on my personal checking account (see screen shot). Tried calling the number listed - it's some bogus number. Please, go ahead and try it! it's some conf number not to the business. So I found their phone and called and they said "we sent an email. we can't cancel". I said, there was no service and I didn't ask to be started up again. They repeated over and over that they sent me an email. Sorry that's not okay - I didn't get their email. It's still raining occasionally here and I didn't ask for them to start up again. ALSO, the rate went up without notification and it looks like the business originally in San Diego was sold to some gig in Texas. I had to call my bank to dispute charges. Be careful about who you give your card info to - If you want to cancel or pause, they don't honor it. They'll have your card info and charge you whether you had service or not!!!! Lesson learned. Learn from me. I'll be hiring someone local and paying in cash next time.