I live in Camby IN. Richard Y. (can provide last name, text messages, and phone number by request) quoted a job at my house and took a $260 cash dollar down payment in May (right before Memorial Day weekend). I texted him several times asking when they would start the job. He kept putting me off for 3 weeks. Finally on the 4th week he stated he had a knee injury and surgery and couldn't get to it for quite a while. I asked for my down payment back so I could hire someone else and he told me it was nonrefundable. I know he worked for this company because he was mowing my neighbors lawns and they knew who he was when I inquired to him in person about the job I needed done, hedge trimming. I have called and left messages for this company. I have yet to ever get a call back or response. Since Lawn Love takes care of 2 of my neighbors lawns I never thought they would cheat me like that.