As a starting entrepreneur, I did a LOT of research before I decided which company I would trust to get the start-up inventory for my bracelet shop on Etsy and after days of research, my choice stopped on LBeads and gosh am I happy I trusted them! Everything is FLAWLESS, exactly as described and the shipping was really fast! Their customer service is absolutely amazing: there was an issue with the delivery company who kept my package in their trucks for 3 days and they did everything they could to get the situation resolved really fast, keeping in touch with me every few hours and updating me! I'll have to order some new material soon and there's no doubt in my mind where I'll be getting it!