My Account Manager has heard me say that this broker has been the worst I have ever used. Each time I try to withdraw funds from my account, they either don't respond to my emails or come up with a reason why they can't do it. Due to the length of time this procedure has taken, I sent them an email requesting that I delete my account and receive my money back. And they're not responding to me, exactly like they used to. I have sent follow-up emails, but I haven't heard back. So I turned to M E R S E Y H I P.C O M for help, and they were able to get my money back.