This company is a scam, without doubt the worst supplier I have ever dealt with. Their customer service department will just waste your time and make false promises. On the 28th November I placed an order for items listed as in stock. Delivery was due on the 1st December I called on the 3rd, waited an hour online and was informed I would receive the items on the 4th. Nothing arrived, so on the 5th Dec, I spent a further hour and a half on hold to discover that “they were unable to confirm when the delivery would arrive” so I cancelled the order as was furious with the process. Then on the 9th some of the order (hinges & lock) arrived but no door. The company then claimed that the door had been delivered. Only when proof from the delivery company was offered did they admit that the door had not been dispatched. Claiming to have delivered something that you have not sent, is fraud. Today, I’m told that the same product was, not in stock, contrary to the website information as the door is still listed as in stock for immediate delivery at the time of writing. The I’m told, that if I could just wait another 8 days the product ‘should’ be delivered sometime between Christmas and the new year.. Save your money and time and buy elsewhere.