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Simon W
Do Not Use Similarly to many others (wish I'd read the reviews before using) this company make false promises over available stock to encourage your order and payment. Having made full payment I waited to the suggested supply date and had no contact. I stood down the tradesman I had waiting. Having contacted Leader doors I was told the issue was with their supplier XL Joinery and was given a new suggested availability date. That came and went and no surprise not a hint of communication from Leader Doors. On phoning I was given the same delay story with another future date. I asked to escalate and was advised that Customer services Manager Susan would call back on a scheduled call back at 11 am that day. Guess what? No call back. Excuse after excuse and truly awful customer service. I decided to cancel my order and ask for a full refund and was advised that may take up to 5 days too. Please avoid this company and read all the reviews before parting with your money.
3 years ago
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Leader Doors has a 3.1 average rating from 325 reviews

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