My woes seem to echo a majority of the other reviewers, this company are an absolute joke. I ordered a door, was given a delivery date which I arranged to be at home to receive, never heard a thing off them on the delivery day. called to be held in a queue for over an hour to be told they could get it to me wednesday the week after. I agreed and booked the chippy in the following saturday to fit the door. Wednesday came and hurrah the door arrived. Door has a horrible chemical odour which hasnt dissipated 2 weeks later. To further compound the issue the other half of the consignment went missing which was the door handles and hinges, obviously a requirement of the fitter! after another 1 hour + call was told to go and find it elsewhere and they would send me a refund if they could not locate the lost consignment. another week passed and joiner appointment cancelled, im on the phone again to them requesting a refund, based on the below reviews, i don't feel like im going to get my money back which in my opinion constitutes daylight robbery! AVOID at all costs, should have read the reviews before ordering.