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Anonymous
On 26th August I ordered 9 doors and paid for them . On 10th September I received notification that my order was ready for shopping. On 4th October I was informed the doors that I had purchase and paid for were not a available, and would I accept an alternative . After several messages going backwards and forwards, my order was amended. I received notification that my order would be delivered on Friday 28th October, it didn’t arrive and no one from the company contacted me to update me on this. I tried calling Saturday and the phone lines were closed, I emailed and didn’t get a response. I’ve made 3 calls today and was on hold for, 31minutes and 51minutes to the existing customer option , when I elected the new customer option my call was answered in 19 minutes and I was informed that someone from customer services would call me back they didn’t. I’ve emailed again attaching screen shots of my call attempts Edit Delete Share
3 years ago
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Leader Doors has a 3.1 average rating from 325 reviews
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