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Sarah Jane
Unfortunately we failed Buying 101: Look at the 1 star reviews (in Leader Door's case, a quarter of the reviews) prior to purchasing. We purchased two doors in December and never received either. Calling customer service results in being put on hold for over an hour each time; emailing results in no reply at all; then, after multiple follow ups, a series of reluctant customer service agents who ask for the order number but display no other evidence that they are aiming to resolve your query despite that you have repeatedly asked for a refund.
9 months ago
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Leader Doors has a 3.1 average rating from 325 reviews

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Alice, Customer Support

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