Overall I’m satisfied with my experience. I ordered a white American oak door, door frame and skirting boards, they had all matching items which I was finding difficult with other companies. The only real issue I had was the delivery, the door was in a separate warehouse to the rest of the stuff I ordered so had 2 delivery dates, I picked Thursdays as I was wfh but on the day of delivery it didn’t show up and took nearly a week for someone to call to re-arrange, the delivery window was after 10am so I ran some errands but 9am I had a call to say they were outside, they just left the stuff on my front garden and drove off. The door came later that day by a different courier and that was no problem, the guy carried the door in for me and was very polite. Considering I had to pay £50 for delivery it was very disappointing.