TERRIBLE. AVOID AND BUY FROM A REPUTABLE RETAILER. Bought doors on 0% finance. They arrived both damaged and different from the website photos and description. I reported this to leader doors. They updated the website photo and description which was incorrect previously and denied the mismatch. Luckily i had screenshots already and sent it to them.
Because it was bought on finance the finance company ignored my written requests to cancel the finance despite the agreement stating we can 'cancel' at any time.
I gave evidence showing the doors had been returned to Leaderdoors via their recommended courier service and despite signing for the doors, they then claimed the doors were damaged and would not be refundable despite that being the condition they originally arrived in!
Turns out if you take a 0% loan then the financial ombudsmen is powerless to do anything and Close Brothers ( now Klarna finance ) know this and never respond.
I was forced to keep paying the finance to avoid impact to my credit history despite the goods having been returned to the retailer.
I'm now £1800 down thanks to Leader Doors and their scam artist finance company Klarna.
AVOID!!!
4 years ago
Leader Doors has a
3.1
average rating
from
325
reviews
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