After receiving a door 2 days later than i was told i would receive it, i then had to alter my schedule on site at work and started another job. I placed the door in a safe place and then went to hang it 2 1/2 days after i received it. Upon opening the packaging I discovered all the glass was smashed - and being a door where the glass cannot be removed without an awful lot of remedial work (glass is fixed in placed during manufacturing), i immediately contacted Leaders stores about a replacement. I was told i would have to wait at least another week for a replacement - would did i want to do - be refunded or wait? I said i needed the door asap and sourced it from a more local company to me therefore could i please have the refund - only then be told as i had not notified them within 24 hours (as in the small print ) i would not be entitled to a refund - got offered a voucher to offset against any future doors i would order from then (YEAH RIGHT !! AS IF!!) and there was nothing else they could do - so they were paid over £130 (payment taken before dispatch) for a broken door that was delivered 2 days later than i was told. Checking out my rights and the LAW - the door was not fit for purpose, and i had 3 - 4 weeks in which to check it - therefore they are the ones breaking the sales of goods act 1979 law, as i checked it within 3 days! They may have got away with it this time as for me to mess about writing letters will probably cost me more in time than the £130 - time which at the moment i simply do not have - but rest assured i will never be using this company again, and nor will i be recommending them to all my contacts in the building industry.